Bridge v4
Launch Design System

Portal Docs v4

What every screen in the portal is for, and what each part of it decides — for the teams and agents who present it, configure it, check it and build on it.

Illustrative only. These pages show the shape the documentation will take — the real one is written from scratch against the finished v4.
How this documentation works
How to read a page of this documentation, and what a page has to satisfy before it lands

Admin

Users
How an account is given what its role needs, and nothing more
Settings
What the organisation configures once, and what the product keeps fixed

Staff

Overview
The working day read in one screen: what needs a person, and how far the day has got
Intake
How the front desk knows who has arrived and what is still missing before a visit starts
Form Builder
How a form is assembled from typed fields, validated, given conditional logic and published without an engineer
Reports
How a report is read — each one a saved question with its own columns, never a query builder
Marketing
How a message reaches a segment of patients, with its reach stated before anything is sent
Tasks
How the work that does not fit a visit gets chased until it closes

Patient

Home
What a patient is shown first, written for someone reading it once on a phone and possibly worried: what is next, what is owed, what needs doing
Appointments
How a time is found and confirmed, resolving patient, visit type, provider, location and time in the order the organisation sets — never asking twice
Messages
How a patient reaches their care team, with the SMS thread beside the secure one — two channels, one inbox
Billing
What a patient owes, what insurance covered, and the one action that settles it
Forms
What the practice has asked the patient to complete, and where each one stands
Prescriptions
What is active, what is left on each, and the request that renews it without a phone call
Medical Records
How a patient reads their own history, with every result carrying its reference range so a number means something
My Profile
What a patient can change about themselves — who they are, how to reach them, what insurance they carry, and who they manage